PRIVACY POLICY
LP4A Proprietary Limited, registration number 2023/562706/07, trading as Landy Parts for Africa, is committed to protecting your privacy and strives to ensure that your personal information is used properly, lawfully and transparently. This Privacy Policy (Policy) is our notice in terms of section 18 of the Protection of Personal Information Act, 2013 (POPIA)and explains how we obtain, use and disclose your personal information, in accordance with POPIA.
- THE INFORMATION WE COLLECT AND PROCESS
- We collect and process your personal information in relation to our business to enable us to contact you for the purposes of understanding your requirements and how we can service your needs. Personal information which we collect includes particulars such as names, identity, passport or registration numbers, VAT numbers, contact information (phone numbers, email, and other addresses), delivery and billing address, vehicle and order-related information, bank account details and financial and payment information.
- We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
- We process your information to provide, bill and obtain payment for our products, process and deliver orders, communicate about purchases, deliveries or queries, ensure the security of our business and systems including our website, comply with the law (detection and prevention of fraud, crime, money laundering or other malpractice), charge VAT and keep records of our dealings with our customers, communicate and manage and improve our relationship with our customers and market our services.
- We use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal purposes.
- INFORMATION VIA OUR WEBSITE
- When you access our website, we may use “cookies” which allows us to recognize you and track your preferences. We use the personal information that you provide to us through our website for the purposes for which you provide it, to administer and improve our website; to improve our customer experience and to communicate with you.
- Our website may have links to other websites and platforms. These linked websites and platforms are beyond our control, and you access them at your own risk. Please check the privacy policies of websites and platforms which are linked to our website. You don’t have any recourse against us if you access a third-party website or platform, even if you do so using a link on our website.
- SHARING YOUR PERSONAL INFORMATION
- Any personal information we collect will only be disclosed to those who need such information to accomplish the intended processing purpose. To the extent necessary, your personal information may be shared with courier and logistics partners, payment service providers, and suppliers.
- We disclose personal information to regulators and law enforcement agencies where required by law and where we reasonably believe disclosure is necessary to identify, contact or stop someone who may breach our privacy policy or who may cause harm to, or interfere with, our rights, property, safety or interests or those of anyone else including other users of our website or our social media accounts.
3.4 We take appropriate and reasonable technical and organisational steps to protect your personal information against unauthorised access or disclosure. The steps we take include physical and electronic access control, computer and network security, secure communications and investigating and reacting to security incidents.
4. RIGHTS OF ACCESS, RECTIFICATION, OBJECTION AND QUERY
4.1 You have the right to ask what personal information we hold about you; ask what information was sent to our suppliers, service providers or any other third party; ask us to update, correct or delete any out-of-date or incorrect personal information we hold about you; unsubscribe from any direct marketing communications we may send you and object to the processing of your personal information for direct marketing (other than direct marketing by means of unsolicited electronic communications).
4.2 If you want us to delete all personal information we have about you, you will probably have to terminate all agreements you have with us. We cannot maintain our relationship with you without having some of your personal information. We can refuse to delete your information if we are required by law to retain it or if we need it to protect our rights.
4.3 Any requests related to your personal information can be directed to our information office at: 1 circuit Rd. Westmead. Our Information Officer can be contacted on james@lp4a.co.za or 031 701 0262 (Tel).
4.4 This policy may be updated from time to time. The latest version will always be available on our website.